Faulty shirts provided by Buffersales.con
Complain ID : CC19959 106
Shopping Complaint
Complaint Date : June 12, 2016
- State : Maharashtra
- City : Parbhani
- Address: Near New Power House ,Jintur Road
Dear Team
I have ordered 5 combo shirts of worth taking 999/- including all charges from buffersales.com by order no OID183665 as on 04 jun 2016 with cash on delivery option ,I received order as on 06 June 2016 & made payment to courier as per case on delivery option ,but shirts received are of all different size & one of the shirt is damged on shoulder & all five shirts are of poor quality . I tried to contact customer care no of website but numbers either switch off or busy or not reachable then I quickly called to courier which delivred me pack and inform him that I have received faulty shirts he told me that he is not responsible for product & can't get you refund & told me to send mail to customer care of website , so i mailed my complaint through my mail id to companies customers care's emailid i.e. [email protected] , I have received complain ticket no as 52527 from companies customer care emailid. which is as below
---
Dear Customer:
Thank you for your email. We take our customers’ problems very seriously
and are glad to hear from you. Your request has been processed to the
concerned team ,also your complain ticket has been generated. You will soon
here a response from your concerned team within this month.
Please accept our sincerest apology for any trouble or inconvenience that
if we may have caused unintentionally also we are investigating in this
matter. Again, we highly appreciate your feedback as it will assist us in
becoming better at what we do, Hope you understand and maintain
patience. Please call our customer care number given in the website
for any concern (timing 10am to 6pm ) .
Thanks and regards
*Mahak ( Your Account Manager )*
---
Dear team I want know should I wait for companies response or log a complaint on website & on courier company which deny his responsibility which is also act a mediator and played important role to delivered product and collected money from me.
Regards
Santosh Mahajan
Prabhavati Nagar East ,
Jintur Road ,
parbhani
431 401,
mob no 7588118963
I have ordered 5 combo shirts of worth taking 999/- including all charges from buffersales.com by order no OID183665 as on 04 jun 2016 with cash on delivery option ,I received order as on 06 June 2016 & made payment to courier as per case on delivery option ,but shirts received are of all different size & one of the shirt is damged on shoulder & all five shirts are of poor quality . I tried to contact customer care no of website but numbers either switch off or busy or not reachable then I quickly called to courier which delivred me pack and inform him that I have received faulty shirts he told me that he is not responsible for product & can't get you refund & told me to send mail to customer care of website , so i mailed my complaint through my mail id to companies customers care's emailid i.e. [email protected] , I have received complain ticket no as 52527 from companies customer care emailid. which is as below
---
Dear Customer:
Thank you for your email. We take our customers’ problems very seriously
and are glad to hear from you. Your request has been processed to the
concerned team ,also your complain ticket has been generated. You will soon
here a response from your concerned team within this month.
Please accept our sincerest apology for any trouble or inconvenience that
if we may have caused unintentionally also we are investigating in this
matter. Again, we highly appreciate your feedback as it will assist us in
becoming better at what we do, Hope you understand and maintain
patience. Please call our customer care number given in the website
for any concern (timing 10am to 6pm ) .
Thanks and regards
*Mahak ( Your Account Manager )*
---
Dear team I want know should I wait for companies response or log a complaint on website & on courier company which deny his responsibility which is also act a mediator and played important role to delivered product and collected money from me.
Regards
Santosh Mahajan
Prabhavati Nagar East ,
Jintur Road ,
parbhani
431 401,
mob no 7588118963
Related complaints
-
Consumer Complain against Stylezaade.com for Duplicate item saleAnkit Ganvir / Shopping Complaint / June 12, 2016 / Nagpur / MaharashtraI an ankit ganvir a i order the power bank of sony and deliver fr me samsung bt not work the produt duplicate product rhe website name is style zadde.com the company email [email protected] andadress of company --Stylezaade.com B235 Sector 11 ... -
I ordered lenovo zuk z1 but not deliveredVivek katkar / Shopping Complaint / June 11, 2016 / Mumbai / MaharashtraI ordered lenovo zuk z1 no. of two, on the date of 20th may2016 but don't delivered now, and I paid for it also RS 18000
-
mentally harasement and force fully take decisionramesh agarwal / Shopping Complaint / June 7, 2016 / Mumbai / MaharashtraI am Ramesh Agarwal. I had order for lenevo phone in amazon website. 06-June-2016 morning i got massage from amazon that you will receive your order today and there is one mobile number of delivery boy. From morning i called to amazon delivery boy mo...
-
Consumer complaint against 24*7fresh.com website for Services not deliveredBijal / Shopping Complaint / May 30, 2016 / Pune / MaharashtraI have subscribed for 1 month milk delivery on 24*7fresh.com on May 14th via order # 500000349. Till now no milk delivery and refund is also not done.
-
HEALTHKART delivered fraud product.Nikhil malewar / Shopping Complaint / May 29, 2016 / Nagpur / MaharashtraI have bought "TRUE ELEMENTS ROASTED SUNFLOWER SEEDS-PACK OF TWO(150G EACH)" on 12/may/2016.The first jar was okay and look fine and its BATCH NO: HWS0316W and MFG Dt: 30/03/2016. Clearly I understand that batch number does reflect its manufacturing ...
-
http://HangamaSales.com give me a fake product.Vishwanath Namdev Yadav / Shopping Complaint / May 29, 2016 / / MaharashtraI am getting product of ₹349 of Samsung 32 gb memory card. This company is fraud. The product was delivered by this company- RR Enterprises. Sector - 63 Noida 201301 Noida, Delhi - 201301, India. TIN No. 09565721671.
Service issue | Complaint | Query | Feedback | Suggestion | Reply