For refund of Payment submitted that i purchased a Aquaguard Pride UV from Unit Run Canteen Western
Complain ID : CC26382 129 Complaint's Reply
RO Water
Complaint Date : June 9, 2017
- State : Haryana
- City : Panchkula Urban Estate
- Address: # 523 Sector-C Chandimandir Cantt Panchkula Pin-134107
It is submitted that i purchased a Aquaguard Pride UV on 07 May 2017 at 12:36hrs from Unit Run Canteen Western Command Panchkula vide Memo No 029314. After Ten days the product installed by company technician Sh. Uma Shankar on 16 May 2017 at 1630 hrs but the same product stop working from the next day. I logged a complaint on customer care bearing my request No 0099332089, second request No is 0099461654, third request No is 2003091626 dated 18 May 2017 and my forth request No is 2003173634 on 24 May 2017. The technician in addition to my above complaint, I called to following persons of his company dealers at Panchkula and Chandigarh. The details of their numbers and name of persons who attended the calls are as under (a) 017239883333 (b) 98185883306 (c) 8968996451 (d) 7018380873 Sh. Sumit (e) 8950333492 Sh. Amit (f) 7837914396 Sh Vinit (f) 9814663155 Sh Anoop Verma.
The Technician Sh Wazir of his company visited at my residence on 03 Jun 2017. After checking the product he told that this product could not be repaired being faulty. And indl told the same to his company senior persons and told that the product not repaired refund the payment to the individual. In view of the above my payment be rfunded to me at the earliest please. I write a letter on 07 Jun 2017 to concerned head office and manufacturing company.
The Technician Sh Wazir of his company visited at my residence on 03 Jun 2017. After checking the product he told that this product could not be repaired being faulty. And indl told the same to his company senior persons and told that the product not repaired refund the payment to the individual. In view of the above my payment be rfunded to me at the earliest please. I write a letter on 07 Jun 2017 to concerned head office and manufacturing company.
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In response to your complaint by eureka forbes:
(4 of 5)
Dear Customer,
I have forwarded your issue along with your details to my team at Haryana. Be assured, they'll get in touch with you soon to address the same.
Regards,
Anita
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