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Yuphoria 5010 Company is not giving back my mobile phone

Complain ID : CCN016041   20  

NGO Complaint Complaint Date: February 17, 2016
Modified date: February 17, 2016
Company: YU
Model no.: Yuphoria 5010
Date of purchase: 14-09-2015
Warranty: 1 year
Company is not giving back my mobile phone that is sent to company for repair/replacement as the phone is under warranty period. Customer service is very poor and not responding for phone calls & emails. I am under this process of getting my phone back since 3-4 months and feeling helpless now! Please take appropriate action in this matter.

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