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NO SERVICE UNDER WARRANTY HTC PHONE

Complain ID : CCN020917   21  

NGO Complaint Complaint Date: July 6, 2016
Modified date: July 6, 2016
RESPECTED SIR
THIS IS THE LAST CONVERSATION MAIL WHICH I HAVE SENT TO HTC REGARDING MY MOBILE HANDSET WHICH IS UNDER WARRANTY.THESE PEOPLE ARE DEMANDING RS 10000/- FOR THE CHARGE OF MOTHERBOARD WHICH THEY ARE REPLACING BY GIVING EXCUSES AS WATER HAS SPOILED THE BOARD HOWEVER WHEN I HAVE SUBMITTED THE HANDSET 10 DAYS BACK TO THERE CARE THEY TOLD US THAT PROBLEM IS WITH THE MOTHERBOARD AND THERE IS NO PROBLEM REGARDING WATER GONE INSIDE,HOWEVER I AM ALSO SURE THAT THERE WAS NO WATER ISSUE WHICH THEY ARE MAKING..

KINDLY HANDLE THIS ISSUE AT YOUR LEVEL AS THESE PEOPLE ARE TAKING CHARGE OF MOTHERBOARD FROM MINE WHICH IS NOT AT ALL GOOD.

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