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Denied to Replacement/ Repair Mobile

Complain ID : CCN018165   17  

NGO Complaint Complaint Date: May 9, 2016
  • State :  Delhi
  • City :  South Delhi
  • Address: Plot No- 417, Street No:- 13 A, Mahipalpur, New Delhi
I purchased a Nokia phone(Model-130 Dual)on 22-Oct-2015. Still it is in warranty. I contact to Nokia care, they suggested me that you should take replacement from that dealer from where you purchased. But dealer denied to take replacement. So i would like to request that provide me the solution so that i take an action against the dealer.
I have invoice copy of mobile.
I have attached the bill copy of mobile. Kindly check attached file.
Mobile IMEI 1:- 351873075775804
IMEI 2:- 351873075775804
Date Of purchase:-22-OCT-2015
Warrenty:- 1 Year

Dealer Name & Address:- Praveen Communication Add#- RZ-178, Gali No.-13, Near Big Apple, Mahipalpur, New Delhi -110037.

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