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Railways cancelled train, not refunded money

Complain ID : CCN018443   26  

IRCTC Booking Complaint Date: May 17, 2016
  • State :  Delhi
  • City :  West Delhi
  • Address: L-65, 3rd Floor, Mahavir Enclave,
Hi,

IRCTC booking for Train: 12555, 21-Feb-2016, 3A, GKP - NDLS was cancelled by Railways. The train was cancelled by Railways due to Jaat Andolan. The amount should have been automatically reversed.

There was no communication from Railways to file TDR. Moreover this type of refund is the responsibility of Indian Railways not the customer.

Please see this link from Indian Express which clearly suggests automatic refund for trains cancelled by Railways due to Jaat Andolan.


http://indianexpress.com/article/india/india-news-india/jat-quota-stir-railways-to-give-full-refund-for-cancelled-trains/


Need refund for Rs 2612.25 for PNR 2860656381 booked on 20th Feb 2016.


Thanks,


Ashish Mishra
9899592929

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