NO REFUND OF MONEY, complaint is regarding the refund for the PNR NUMBER;6714089094.
Complain ID : CCN029187 27
IRCTC Booking
Complaint Date: May 7, 2018
Modified date: May 31, 2018
- State : Andhra Pradesh
- City : Hyderabad
- Address: 7/1/291 , BALKAMPET , HYDERABAD
My complaint is regarding the refund for the PNR NUMBER;6714089094.
IRCTC website shows that refund for above mentioned PNR number has been initiated on MAY1ST but no refund is shown in my bank statement, nor i received any mail or message from my bank that money has been refunded.
i have been continuously tried reaching IRCTC through mail, customer care number but customer care number always sounds busy, from past 6 hours i have tried reaching them on phone but it always says (please call later, we are busy).
And i have also tried them though mail on care@irctc.co.in and what i get is their automatic ticket number. i.e , 142939, 119837.
IT has been seven days since my refunds shows that its been refunded, i have also wasted my todays half of the time on this thing and also approx 15rs on call railway on different numbers.
i hereby attach some screenshot of IRCTC, MY BANK ACCOUNT NUMBER AND MY BANK ACCOUNT STATEMENT FROM 27-04-2018 TO 07-05-2018.
IRCTC website shows that refund for above mentioned PNR number has been initiated on MAY1ST but no refund is shown in my bank statement, nor i received any mail or message from my bank that money has been refunded.
i have been continuously tried reaching IRCTC through mail, customer care number but customer care number always sounds busy, from past 6 hours i have tried reaching them on phone but it always says (please call later, we are busy).
And i have also tried them though mail on care@irctc.co.in and what i get is their automatic ticket number. i.e , 142939, 119837.
IT has been seven days since my refunds shows that its been refunded, i have also wasted my todays half of the time on this thing and also approx 15rs on call railway on different numbers.
i hereby attach some screenshot of IRCTC, MY BANK ACCOUNT NUMBER AND MY BANK ACCOUNT STATEMENT FROM 27-04-2018 TO 07-05-2018.
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