Refund of Airtel fixed line and broadband connection
Complain ID : CCN021518 26
Internet Complaint
Complaint Date: August 2, 2016
- State : Delhi
- City : Central Delhi
- Address: Sewa Singh Sumit Singh, Shop No 56, Krishna Cloth Market , Chandni Chowk, Delhi 110006
Dear sir/ma'am
I'm writing you in Regarding to the inconvenience and delay in refund of installation charges made by Airtel fixed line and broadband company.
I applied for connecting 5/03/2016. And for some reason the Airtel connection was not given out. And the Reason they gave out was that they are having problem in giving out new connection in that area. But than they asked me to write them a email to cancel the connection and the refund of Rs 1000 will be sended out to you.
So I did wrote to them to cancel my account and refund my installation charges on 19/04/2016
Since then i wrote to them 5-6 times had conversation over phone with customer care team, and they keep assuring that the money will be transferred soon. But money has not been refunded.
It's been over 3months the company has been making excuses in delay in refund.
Here is my account detail
Account name- Sewa Singh Sumit Singh
Airtel account number-7026519056
Complaint number with Airtel-70598736
Customer enrolment form number(CEF No.)-4409527
I have uploaded the customer enrolment form with this email.
I know it's not a big amount but it feels more like wrong doing by the company and they should compensate for a long hassle given by them.
Regards
Sumit Singh
Sewa Singh Sumit Singh
Shop no 56, Krishna Cloth Market, Chandni Chowk, Delhi 110006
01123960436
I'm writing you in Regarding to the inconvenience and delay in refund of installation charges made by Airtel fixed line and broadband company.
I applied for connecting 5/03/2016. And for some reason the Airtel connection was not given out. And the Reason they gave out was that they are having problem in giving out new connection in that area. But than they asked me to write them a email to cancel the connection and the refund of Rs 1000 will be sended out to you.
So I did wrote to them to cancel my account and refund my installation charges on 19/04/2016
Since then i wrote to them 5-6 times had conversation over phone with customer care team, and they keep assuring that the money will be transferred soon. But money has not been refunded.
It's been over 3months the company has been making excuses in delay in refund.
Here is my account detail
Account name- Sewa Singh Sumit Singh
Airtel account number-7026519056
Complaint number with Airtel-70598736
Customer enrolment form number(CEF No.)-4409527
I have uploaded the customer enrolment form with this email.
I know it's not a big amount but it feels more like wrong doing by the company and they should compensate for a long hassle given by them.
Regards
Sumit Singh
Sewa Singh Sumit Singh
Shop no 56, Krishna Cloth Market, Chandni Chowk, Delhi 110006
01123960436
Related complaints
-
Main balance deduction without extra uses of internet serviceDhananjay kumar / Internet Complaint July 1, 2016 / North East Delhi / DelhiOn 25th june,2016 i have recharged my phone with rs.27 of 2g data pack of reliance tel.On 30th june i have 125 MB rest balance but neither can access ...
-
Operator unable to provide promised serviceRamesh Srivastava / Internet Complaint June 14, 2016 / South Delhi / DelhiI called Idea customer care week to know about 3G internet packs. I was informed that 1GB pack is offered to me for Rs 150 instead of normal rate of R...
-
Fraud and Cheating airtel authirzed channel partnerabhishek gupta / Internet Complaint May 24, 2016 / New Delhi / DelhiDear all 10-5-16 i have purchased sim executive come to my office he gave sim and security i have given 250/- rupees from that day they have not start...
-
Replacement of the moblie phonepradeep yadav / Internet Complaint May 22, 2016 / North West Delhi / DelhiI have purchase 14 Apr 2016 Order No: 516041346999015.I have been send through india post no ED643040343IN dated 18/04/16 at you are address in bangl...
-
CConsumer compaint for apple 5s service center isseuravi mishra / Internet Complaint May 17, 2016 / West Delhi / Delhii am purchase iphone 5s than sudeley phone died and blue screen error ,retailer and apple service center no change this phone
-
Complaint for porting my number from Idea to Airtel mobile numberDivya / Internet Complaint May 17, 2016 / South West Delhi / DelhiThey are not porting my number from Idea to Airtel because of below given reason. The reason behind porting is Idea network is not reachable at my pla...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply