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I have been told the internet connection would start in 2.5 hrs but its 3 days done nothing happend

Complain ID : CCN030053   21   Complaint's Reply

Internet Complaint Complaint Date: August 20, 2018
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 305,Aster,Bldg No.3,Virar Gardens,Agashi Road,Virar West,Palghar
I was in need of internet connection,so these people from Tikona Sales dept in view to enhance their sale advt at our building gate and assures that i will the internet would start in 2.5 hrs.I have made payment thereafter 3 days gone, nothing has happend, i have got a number on day 3 of a person who was supposed to do the installation but while calling him he is saying that he has left the company. The Sales exec who was there calling me 4-5 times for connection is not picking up the call. The Customer care is not transferring my call to Installation dept i have called 5 times to customer care. If they are not interested to give connection please ask them to refund my money.
Complaint Against : Tikona Sales Executive and Customer care dept.

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    I have been told the internet connection would start in 2.5 hrs but its 3 days done nothing happend by Tikona Care:

    (4 of 5)

    Dear Subscriber,

    Greetings from Tikona.

    We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

    Regards,
    Tikona Care.

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