Online consumer complain against APSRTC Refund Policy cancelling bus services
Complain ID : CCN020646 28
Hacking Complaint
Complaint Date: June 25, 2016
Modified date: June 25, 2016
- State : Tamil Nadu
- City : Chennai
- Address: 15/6 Rajagopal Chetty Street
Dear Sir,
APSRTC has this habit of repeatedly cancelling bus services that don't have enough booking and they put the passengers at a very large inconvenience. Also they don't refund the full amount for the cancelled services. Pls see below.
They deduct Rs.7 as charges for their cancelled services which is not passenger's fault.
Pls take appropriate action.
See below
Dear Srinath Raman,
Welcome to APSRTC, the smarter way to book the bus ticket any time, anywhere.
Kindly to inform you reagarding the refund status.
Your refund details:
REFRENCE NO.: 3019357567
BANK REFRENCE NO.: 55837737
STATUS: Refunded
REFUND AMOUNT: 283.00
Dear Sudha Srinath,
Welcome to APSRTC, the smarter way to book the bus ticket any time, anywhere.
Kindly to inform you reagarding the refund status.
Your refund details:
REFRENCE NO.: 3019364481
BANK REFRENCE NO.: 55857330
STATUS: Refunded
REFUND AMOUNT: 283.00
The refund amount will be credited to your respective account/card in 7-14 working days.
Thank you.
APSRTC has this habit of repeatedly cancelling bus services that don't have enough booking and they put the passengers at a very large inconvenience. Also they don't refund the full amount for the cancelled services. Pls see below.
They deduct Rs.7 as charges for their cancelled services which is not passenger's fault.
Pls take appropriate action.
See below
Dear Srinath Raman,
Welcome to APSRTC, the smarter way to book the bus ticket any time, anywhere.
Kindly to inform you reagarding the refund status.
Your refund details:
REFRENCE NO.: 3019357567
BANK REFRENCE NO.: 55837737
STATUS: Refunded
REFUND AMOUNT: 283.00
Dear Sudha Srinath,
Welcome to APSRTC, the smarter way to book the bus ticket any time, anywhere.
Kindly to inform you reagarding the refund status.
Your refund details:
REFRENCE NO.: 3019364481
BANK REFRENCE NO.: 55857330
STATUS: Refunded
REFUND AMOUNT: 283.00
The refund amount will be credited to your respective account/card in 7-14 working days.
Thank you.
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