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I am not getting exact speed as they commited

Complain ID : CCN019852   42  

Delivery Complaint Complaint Date: June 7, 2016
  • State :  Orissa
  • City :  Bhubaneswar
  • Address: 136, Canal Road, Ggp Colony, Rasulgarh
I am Rajib Biswal from Rasulgarh, Bhubaneswar, Odisha. I had applied for a 1 mbps unlimited broadband connection from Ortel communications Ltd, Plot No.C1, Behind RMRC, B.D.A. Colony, Chandrasekharpur, Bhubaneswar, Odisha 751016. I got the said connection on 13-05-16 and since then my browsing speed is bellow 35 KBps. After registering complaint at there customer care for nearly about 50 times, they didn't shut out my problem. finally on 7-6-16, I went to there office to get a solution and the technical staff told me that they dont have a solution for this. My customer id is 1435661

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