poor service against free service warranty at doorstep
Complain ID : CCN034867 50
Customer Support
Complaint Date: January 12, 2021
Dear Sir,
I have raised the complaint on 03/12/2020 to check whether my laptop charging system is not working or laptop battery has damaged . I have raised the complaint since my laptop was under warranty and i was facing a problem, according to the warranty terms HP has to provide support at my doorstep but no action has been taken by HP support during the period of 03/12/2020 to 29/12/2020 . During this period i have made several calls to HP customer support but they didn't respond positively. After 29/12/2020 HP has provided the service quotation of service engineer service charge to check the issue which should be provided free of cost under service warranty period of five for which I have already paid extra money. Apart from that i would like to bring in your kind notice that HP support never registered the actual problem and try to misguide or not registered the issues .
I have raised the complaint on 03/12/2020 to check whether my laptop charging system is not working or laptop battery has damaged . I have raised the complaint since my laptop was under warranty and i was facing a problem, according to the warranty terms HP has to provide support at my doorstep but no action has been taken by HP support during the period of 03/12/2020 to 29/12/2020 . During this period i have made several calls to HP customer support but they didn't respond positively. After 29/12/2020 HP has provided the service quotation of service engineer service charge to check the issue which should be provided free of cost under service warranty period of five for which I have already paid extra money. Apart from that i would like to bring in your kind notice that HP support never registered the actual problem and try to misguide or not registered the issues .
Related complaints
-
EV Bike Service complaint and Warranty Claim not consideredRitesh Subhashsing Pardeshi / Customer Support April 8, 2024 / Pune / MaharashtraDear Sir/Mam, I have purchase Pure EV Bike PLuto 7 G in 1st Nov 2021.after one year bike creating problem having lot of issues regarding Service, Batt... -
Overcharging freezed bottles and colddrinks in all types of grocery stores in DharwadVinayaka Padagad / Customer Support November 10, 2022 / Hubli-Dharwad / KarnatakaThe grocery owners in Dharwad area are charging more than the MRP written on the bottles or cold drinks wuth the customers. By this they are making pr... -
I want refund my money. - Paytm Reference No 180171474HITESHKUMAR PATEL / Customer Support January 28, 2021 / Vapi / GujaratI had booked GoAir flight ticket from using Paytm application and payment mode through my bank account via Debit Card, but due to Covid 19 a flight ha...
-
Froud amount of 50000 of phone peJabuddin / Customer Support December 13, 2020 / Firozabad / Uttar PradeshWhen I called customer care and call drop and call back from other no and he said I calling from phonepe customer care and he transferred amount of 50...
-
not delivery bluetothvenkatesh medak / Customer Support July 20, 2020 / Mumbai / Maharashtramera abhi tak delivery nahi mila hai main baut parishan hu pls cont - 9967788161 Order Details Ordered on 4 July 2020 Order# 408-1032255-1036333 Order...
-
Harassment to a customerRatanakar dalai / Customer Support July 14, 2020 / Bhubaneswar / OrissaMy order No. is 1144548-4574924-8293203. It was a PUMA BMW MMS Future kart Cat shoes , the size i ordered was 8 but instead of giving this product Myn...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply