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Icici bank charging late payment fee on credit card for wrong reason

Complain ID : CCN019792   18  

Credit Card Complaint Complaint Date: June 5, 2016
Modified date: June 7, 2016
I have paid the last month credit card bill Rs. 5936 on 13.05.2016 by
NEFT as it was mentioned in the bill.
In this month bill you have charged me 500 as late payment fee and
service tax of Rs. 72.50.

I have paid the last month bill as per the due date 13.05.2016.

The payment received in the present month statement is also 13.05.2016.

Kindly do the needful to reverse the same.

With regards,

V. Kesavulu Naidu
Mob. No. 9986660193
Credit card No.:4375512435154003

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