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Credit card excess balance not returning

Complain ID : CCN034225   23  

Credit Card Complaint Complaint Date: June 3, 2020
Dear Sir mykotak Bank credit card in by mistakly deposited amount, I complaint coustmer care hi said provide detail, I provide and all ok recived massage,you recived in week your amount back.after one week one massage coming your amount is adjusted.
Why my balance is adjusted not answer correctly proper answer just told adjusted

Kindly help mi
Complaint Against : Kotak credit card

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