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Video screen electronic lock, purchased an electronic lock with 4 video screens from shanti hardware

Complain ID : CCN026594   11  

Consumer Forum Complaint Date: June 16, 2017
Modified date: June 17, 2017
I purchased an electronic lock with 4 video screens from shanti hardware chawri bazar,delhi. Initially 2 out of 4 cameras were not working .Two cameras were taken back by your technician for repair at the time of installation.after 20 days they were returned to us by saying both are working but one was not still working.i complained to the seller he answered that the only technician with your international company mr teerath had gone to his native place and only when he will return the video screen will be put to order.Even after 37 days of purchasing items for use could not fully utilise the same. I am sorry to say no redressal of our grievance is done till date compelling me to go to consumer forum.

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