Product Not Delivered , Not get refund , waiting for 1 month, totally cheated !!!
Complain ID : CC16889 66 Complaint's Reply
Consumer Forum
Complaint Date : March 31, 2016
- State : West Bengal
- City : Kolkata
- Address: 129/3,B.K MOITRA ROAD,KOLKATA-700036
Order ID: 12176524115, Placed On 06 Mar, 2016
Suborder Id: 15312478215
Payment Mode:- Debit Card
Product :- Teakwood Brown Casual Belt For Men
I am waiting for about one month for the delivery.
Delivery cancelled by seller, which was not even informed to me.
When i complained snapdeal informed that seller cancelled the delivery and i will get refund within 2 days.
From then it has already been 2 weeks over, still nothing refunded.
Every time contacting with customer care I am getting the same assurance (will be refunded within 2 days!!!) with freshly logged complaint docket.
But they never took any steps for refund!!
Snapdeal Customer Service desk is full of big bunch of trained liars.
They never keep their commitment.
Their policies are made for the benefits of Snapdeal and not the customers.
How to save oneself the time, stress, frustration and anger by not purchasing from Snapdeal anymore.
Please looking for your kind help.
Regards,
S Dey
Ph-9830762066
Suborder Id: 15312478215
Payment Mode:- Debit Card
Product :- Teakwood Brown Casual Belt For Men
I am waiting for about one month for the delivery.
Delivery cancelled by seller, which was not even informed to me.
When i complained snapdeal informed that seller cancelled the delivery and i will get refund within 2 days.
From then it has already been 2 weeks over, still nothing refunded.
Every time contacting with customer care I am getting the same assurance (will be refunded within 2 days!!!) with freshly logged complaint docket.
But they never took any steps for refund!!
Snapdeal Customer Service desk is full of big bunch of trained liars.
They never keep their commitment.
Their policies are made for the benefits of Snapdeal and not the customers.
How to save oneself the time, stress, frustration and anger by not purchasing from Snapdeal anymore.
Please looking for your kind help.
Regards,
S Dey
Ph-9830762066
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by Snapdeal:
(4 of 5)
Dear Customer,
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
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