Worst service Tikona Broadband connection rather sometimes no service after paying money
Complain ID : CC21866 93 Complaint's Reply
Consumer Court
Complaint Date : August 15, 2016
Hi,
I have taken the Tikona Broadband connection on 30-Jul-2016. Our reference number is 621213467265. The company installation Engineer said we have to pay Rs.2150-(plus Rs. 1200 for the router) for 3 months internet service with 4MBPS speed.
But after paying money, from Day 1 we always found issues with connectivity. It gets disconnected and its even hard to get 1MBPS speed. When tried with customer care, they always made false promise to fix it.
We have called so many times to Customer care, installation Engineer and Service Engineer. Nobody responded. Because of this problem our office work suffered a lot and we were harassed by the tikona people number of times. Now we want to get disconnected from the service and expect compensation.
I have taken the Tikona Broadband connection on 30-Jul-2016. Our reference number is 621213467265. The company installation Engineer said we have to pay Rs.2150-(plus Rs. 1200 for the router) for 3 months internet service with 4MBPS speed.
But after paying money, from Day 1 we always found issues with connectivity. It gets disconnected and its even hard to get 1MBPS speed. When tried with customer care, they always made false promise to fix it.
We have called so many times to Customer care, installation Engineer and Service Engineer. Nobody responded. Because of this problem our office work suffered a lot and we were harassed by the tikona people number of times. Now we want to get disconnected from the service and expect compensation.
Related complaints
-
Intex mobile is not proper working, i complaint this to service centervinod aggarwal / Consumer Court / August 13, 2016 / Faridabad / Haryanamy intex mobile is not proper working n when i complaint this to service center then they ask we cant your help so please tell me what i do -
Samsung tv 1 year gurantee but shopclues several times call but nothing responseTavrej alam / Consumer Court / August 9, 2016 / Faridabad / HaryanaI have bought a Samsung t.v order no 71576440 with 1 year guarantee but shopclues several times call but nothing response so we have purchased new t.v and pls refund my money against defective t.v and me and my family complete fasted this time so we ...
-
Got contact details from India Mart and Just Dial Jumbo Dental Package from dentalworld.co.inKrishna Bala Srivastava / Consumer Court / August 7, 2016 / Panipat / HaryanaWe got their contact details from India Mart and Just Dial on 9th May. There owner Kawaldeep Singh called us and posed to be a renowned company with there bases in Delhi and NCR. We purchased a Jumbo Dental Package from http://www.dentalworld.co.in/ ...
-
A case against Le eco mobile regarding Phone not replacedDiwanshu / Consumer Court / August 4, 2016 / Gurgaon / HaryanaThis is regarding Phone not replaced(JS16060200214). There is no sync with in your customer care i raised a case against my phone later when i called customer care the lady didn't knew the history gng for that job sheet. She said il raise a case ever...
-
Inconvinience caused becasue of No Delivery by Amazon.inabhitesh bhatia / Consumer Court / August 2, 2016 / Faridabad / HaryanaHi I ordered a featured phone of panasonic from Amazon.in on monday (1st august 2016)at 8:04 Am. It was mentioned on the page that if I order within 3 - 4 hours, my product will be guarnteed delivered on the same day latest by 8 pm. The product has n...
-
Non Delivery of product and making false commitments by Amazon.inRohan Kishan / Consumer Court / August 1, 2016 / Gurgaon / HaryanaI ordered one plus 3 phone and cover from Amazon on 21t July which was supposed to be delivered on 26th July but has not been delivered yet. The status on website shows as delivered to customer and signing receipt of customer is also available howeve...
Re: WORST SERVICE TIKONA BROADBAND CONNECTION RATHER SOMETIMES NO SERVICE AFTER PAYING MONEY by Tikona Care:
(4 of 5)
Dear Subscriber,
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKAUG16076 to your case.
Request you to mention the reference number in the subject line while sharing your details with us on [email protected]
Regards,
Tikona Care
RE: WORST SERVICE TIKONA BROADBAND CONNECTION RATHER SOMETIMES NO SERVICE AFTER PAYING MONEY by Tikona Care:
(4 of 5)
Dear Subscriber,
Greetings from Tikona.
This is a gentle reminder to follow-up on your concern listed on Aug 15, 2016. Request you to share details in order for us to assist/resolve your concern.
Kindly share your details with us on [email protected] mentioning your assigned reference number TIKAUG16076 in the subject line.
Regards,
Tikona Care
RE: WORST SERVICE TIKONA BROADBAND CONNECTION RATHER SOMETIMES NO SERVICE AFTER PAYING MONEY by Tikona Care:
(4 of 5)
Dear Subscriber,
Greetings from Tikona.
We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.
Regards,
Tikona Care
Service issue | Complaint | Query | Feedback | Suggestion | Reply