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Faulty complaints against Mitsubishi Heavy Duty 1.5 ton Split AC from Jolly Refrigeration Ludhiana

Complain ID : CCN020864   23  

Consumer Complaint Complaint Date: July 3, 2016
Modified date: July 3, 2016
  • State :  Punjab
  • City :  Ludhiana
  • Address: 36, Ranjit Nagar, Opposite Hotel Hyatt Regency
I purchased Mitsubishi Heavy Duty 1.5 ton Split AC Model SRK21CNS-S6 from Jolly Refrigeration Ludhiana on 08-04 2016 in Rs. 48000 vide invoice number 45 with overall warranty of one year and compressor warranty 5 years. I also paid installation fee of Rs 2000, which is supposed to be free. On the very next day of installation, I complained about the noise of AC to Jolly Refrigeration as he had told that he will take care of warranty. He did not respond to any of my atleast 10 of my requests. Then I called customer care number 18001020055 of International Aircon and I was given contact of Navkeerat Cool Service Ludhiana for complaint. I called them and they have visted four times on 01 june, 2 june, 6 june and 22 june 2016. But the complaint has not been sorted out yet. The noise of AC in room is very much and one cannot sleep. I was also charged Rs 550 from Navkeerat Cool, even in the warranty period.I have all the receipts of four visits of Navkeerat Cool Service. I am requesting yourself to either get my AC replaced or refund me the money.

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