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Online consumer complain against HTC mobile problem issue

Complain ID : CCN020789   22  

Complaint Board Complaint Date: July 1, 2016
Modified date: July 1, 2016
  • State :  Delhi
  • City :  New Delhi
  • Address: 7/26 Ansari Road,Daryaganj,New Delhi
Sir, I have bought your HTC mobile 16 April 2015. for 31500 inr
the said mobile was having touch screen problems
the handset was send to service center 25/2/16 for repair
after we got the handset there was again and again issue of heat and hangup
the same mobile was sent to service center again and again
they use to format the handset and give us back at the same time
on 22 may i was on business tour out of delhi and handset was having same problem i come back on 2 june to delhi and submit the handset at the service center this time even format the mobile did not work they submit the handset
for repair
before we are bean told that warranty extened for extra three months on the repair handset
now they say the warranty is already expired as per HTC
KINDLY guide us what to do next
as per service center they are not ready to listen anything
contact no of service center 01143071735
My contact no. 9212137473 / 9911235555 and Landline no. 011-65359200 47061306
E-mail ID - niveditaoverseas@gmail.com

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