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No humanity for child and woman not allowed to board flight refund of money

Complain ID : CCN035228   27  

Airlines Complaint Complaint Date: June 14, 2022
I hv traveled from Surat to Amreli via Ventura Airconnect Cessna on 5th June 2022. With return ticket on 13th June 2022. Form Amreli to Surat. I hv travelled along with my twins daughters just 2 years old. My daughters don’t hv Aadhar card so we hv birth certificates on mobile on that basis they hv allowed to travel from Surat to Amreli. However they don’t allow travel back from Amreli to Surat stating the birth certificates need original whereas I hv the same in mobile. We have struggled and requested them to allow but they didn’t not shown even humanity I was all along with my babies and luggage no helped at all.
Complaint Against : Ventura Aircoonect

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