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MSEDCL:Grievance about Electricity Meter Charge to me

Complain ID : CCN016495   34  

Aircel Complaint Complaint Date: March 15, 2016
MSEDCL, at its own will, changed about 16 meters, including my meter, in our building on 4/1/2016.
On 23/2/16, lights started flickering in my residence. Electricians checked and showed me that the MSEDC Electricity Meter was defective as it was continuously giving sparks inside. I complained to MSEDC on 23/2/16. Another meter was installed on 24/2/16 by MSEDC.
There was no mention of any charge to me by anyone in MSEDC when I complained. When linesmen came to change the meter, they asked me to pay Rs 1500 for the new meter. The subject defective meter was installed by MSEDC, at its own will on 4/1/2016, when MSEDC changed about 16 other meters in the building. This meter being defective, has worked only for hardly 50 days after 4/1/16. The meter is MSEDC property and the old defective meter has been taken away by MSEDC. Therefore, I should not be liable & asked to pay anything to MSEDC.
Further, the problem with the meter has nothing to do with the electrical load/number of equipment in my house, because, if the load is exceeded at any time, main & other individual MCB should trip and protect the meter. There was no such incidence of tripping in the last several months in my house and particularly from 4/1/16 to 23/2/16. For your information, I have fixed many 7 W LED lights in my house to keep the load down/save power. Besides, the old meter (till 4/1/16) had worked without any problem of sparks etc. Therefore I am or load in my house is NOT responsible for the damage to the meter. The new meter seems to have a manufacturing defect.
MSEDC may fix the old (old type) meter (which worked for many years without a problem) back, if MSEDC prefers to do so at no charge to me.
From the above, I am sure that you realize the injustice done to me in charging Rs 1500 and the trouble I have gone through.
I sincerely request MSDECL NOT to charge me and withdraw the demand for Rs 1500.-

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