Faulty Service: Godrej EON Split AC
Complain ID : CC18688 117
Upbhokta Forum
Complaint Date : May 20, 2016
- State : Delhi
- City : East Delhi
- Address: P-67, Flat No. 201, P- Block, Pandav Nagar, Mayur Vihar, Phase 1
Hi,
I am Manish Kumar, purchased Godrej EON SPLIT AC (Green) last year. We recently shifted our house and called Godrej to shift Split AC to new place. They sent technician and he took charges of around 2500/- to de-install AC from old place and install the AC at new place.
After that we started facing issue with AC and it was not cooling at all. On suggestion of Godrej Technician I re-raised request on 5th of March 2015, request no. 265738 to fill Gas. Another Godrej technician visited and did some filling. He did not charged anything as AC was in Warranty.
Now summer has started and we after switching on AC we found it is still not cooling. We called Godrej and they sent a technician, now he is suggested there is leakage in AC and he need refill the Gas and this time we need to pay as this is out of Warranty. I mentioned to him about recent refilling and he said we give warranty of 6 month of Gas filling only to paid customer.
We are surprised and feel like being fooled by Godrej. We hired Godrej technician for shifting and paid a good amount of money. If something has happened wrong then it should be Godrej responsibility to get thing work.
Please take appropriate against this and suggest i should raise this with whom?
Manish
9958889779
I am Manish Kumar, purchased Godrej EON SPLIT AC (Green) last year. We recently shifted our house and called Godrej to shift Split AC to new place. They sent technician and he took charges of around 2500/- to de-install AC from old place and install the AC at new place.
After that we started facing issue with AC and it was not cooling at all. On suggestion of Godrej Technician I re-raised request on 5th of March 2015, request no. 265738 to fill Gas. Another Godrej technician visited and did some filling. He did not charged anything as AC was in Warranty.
Now summer has started and we after switching on AC we found it is still not cooling. We called Godrej and they sent a technician, now he is suggested there is leakage in AC and he need refill the Gas and this time we need to pay as this is out of Warranty. I mentioned to him about recent refilling and he said we give warranty of 6 month of Gas filling only to paid customer.
We are surprised and feel like being fooled by Godrej. We hired Godrej technician for shifting and paid a good amount of money. If something has happened wrong then it should be Godrej responsibility to get thing work.
Please take appropriate against this and suggest i should raise this with whom?
Manish
9958889779
Related complaints
-
Wrong Item Delivered now not answeringYogesh Pratap / Upbhokta Forum / May 13, 2016 / South West Delhi / DelhiDear Concern, I have ordered 3 Lenin shirts on 29th Apr with the size of M, however I received courier on 3rd May with 2 shirts of L size & 1 shirt of XL size, also all 3 are of different colors. My order no is 722910264040 & OID is 73567. I'... -
deffective product supplyAjay Kumar / Upbhokta Forum / May 5, 2016 / South Delhi / DelhiI was purchase Samsung inverter AC modal no AR18HV5NFWK on 7/5/13 from UNIQUE ENTERPRICES Village AALI New Delhi 110076. from the very first month I facing cooling, noise and airflow problems in this AC. I had made several complaint to SAMSUNG and th...
-
Fraud Case EPRS buysmart Fraud scamramkumar / Upbhokta Forum / April 28, 2016 / New Delhi / Delhifraud & cheat EPRS buysmart Fraud scam i have distributor sip of eprs buysmart distibutor id is EZ01915 EPRSS Prepaid Recharge Services India Pvt. Ltd. C-207, KPCT Commercial Complex, Fatima nagar, Wanowrie, Pune, Maharashtra - 411013. Mobile no ...
-
Insurance Missold Complain for Bajaj AllianzS K Dagar ( Sanjeev Kumar Dagar) / Upbhokta Forum / April 22, 2016 / South Delhi / DelhiBajaj Allianz — Mis Selling - committing loan against policy Hi, Agent Name Siddhart ( Mobile No: 9873980639) called me and offer ne interest free loan against policy . He said that ' you will receive a loan in just 20 days. and also said that please...
-
Amout paid but material not delivered.DEEPAK GUJRAL / Upbhokta Forum / April 21, 2016 / West Delhi / Delhiorder the milk online 24 X 7 fresh. we order twice first was on 9 January order no. 100002886 and second was on 11 February order no. 100005444. Even first delivery pending 4 days and second was not till started. as per company mail they facing some ...
-
Complaint Faculty product purchased Aquafresh ROMukesh Kumar / Upbhokta Forum / April 18, 2016 / South Delhi / DelhiI have purchased Aquafresh RO of Rs. 6200/- on 11.03.2016 vide bill no. 11064. The product has started leaking from 12.04.2016. Complaint has been lodged on the Company's phone numbers but no one come to resolve the problem. I am calling every day bu...
Service issue | Complaint | Query | Feedback | Suggestion | Reply