Faulty Daikin A.C delivered by Infibeam, and not being replaced for a month now..
Complain ID : CC19671 97 Complaint's Reply
Ticket Booking
Complaint Date : May 31, 2016
I have bought a Daikin A.C worth 51,000 from Infibeam online on 17th April 2016. Daikin authorised personnel came to install it a month back but found it faulty. It was not being replaced on the pretext that the dealer invoice was not issued by Infibeam. 2 weeks ago, Infibeam sent me the scanned copy of Dealer bill which I forwarded to Daikin. They are still refusing to replace it. I have both the Infibeam invoice and the Dealer's invoice and have passed on both. As per Daikin's own policy, they replace faulty A.Cs without question ! But they are not even calling me to update me as to when the replacement will be done.
The entire summer is running out and my kids(for whom I bought the A.C) have suffered for more than a month already. Kindly get it resolved ASAP as Daikin is behaving very stubbornly and not even communicating.
The entire summer is running out and my kids(for whom I bought the A.C) have suffered for more than a month already. Kindly get it resolved ASAP as Daikin is behaving very stubbornly and not even communicating.
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Infibeam customer by Infibeam customer:
(4 of 5)
Please seek legal help and serve them legal notice. See all complaints when you search internet, they are defrauding many customers by posting fake products.
i faced similar issue. I sought legal help and served them 3 legal notices. They finally refunded the amount after 1 month
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