Split ac issue, purchased 1 split AC of PANASONIC model No CU-UC18RKY2-2 from Panasonic brand shop
Complain ID : CC26422 80
Social Complaint
Complaint Date : June 7, 2017
Dear Panasonic
I purchased 1 split AC of PANASONIC model No CU-UC18RKY2-2 from Panasonic brand shop, Ideal electronics, SCO 3, sector 11 panchkula-134109 Dated 07-04-2016 bill no 3696.
Dealer gave me 1 year full warranty and 5 year compressor/condenser warranty.
4 days back i did complaint about cooling, my complain no is R030617021378.
Below are service which i experienced from your staff.
engineer visited 4 days after my complain.
after visiting he told their is leakage problem in compressor/condensor for which dealer gave me 5 year warranty.
He asked me to pay 3500 for that, i asked him that it is under warranty then why should i pay he had no clue about it.
when i talked with dealer person for same, Mr suresh picked phone (9888527709) he talked in a very unprofessional way and asked me to do whatever you want to do.
i want you to take strict action against Mr suresh for unprofessional behavior and provide service as per warranty policy.
I am waiting for prompt to take action against dealer so that other costumer should not face such kind of behavior from dealer, also request you to sort out my issue on immediate basis as it is already delayed.
Depending upon your response i will initiate further action/complain.
I purchased 1 split AC of PANASONIC model No CU-UC18RKY2-2 from Panasonic brand shop, Ideal electronics, SCO 3, sector 11 panchkula-134109 Dated 07-04-2016 bill no 3696.
Dealer gave me 1 year full warranty and 5 year compressor/condenser warranty.
4 days back i did complaint about cooling, my complain no is R030617021378.
Below are service which i experienced from your staff.
engineer visited 4 days after my complain.
after visiting he told their is leakage problem in compressor/condensor for which dealer gave me 5 year warranty.
He asked me to pay 3500 for that, i asked him that it is under warranty then why should i pay he had no clue about it.
when i talked with dealer person for same, Mr suresh picked phone (9888527709) he talked in a very unprofessional way and asked me to do whatever you want to do.
i want you to take strict action against Mr suresh for unprofessional behavior and provide service as per warranty policy.
I am waiting for prompt to take action against dealer so that other costumer should not face such kind of behavior from dealer, also request you to sort out my issue on immediate basis as it is already delayed.
Depending upon your response i will initiate further action/complain.
Related complaints
-
Complaint against street dogsAnonymous / Social Complaint / February 18, 2025 / Faridabad / HaryanaI want to bring to your keen notice that the street dogs in our society have created a panic. There is n number of street dogs in our society that are unbearable. They bite people for no reason and chase them. They have created a terror in my society... -
Street dogs attacks in SRS Royal Hills Sector 87, FaridabadVishal Kumar / Social Complaint / December 12, 2023 / Faridabad / HaryanaThis is to bring to your kind notice that I am a resident of SRS Royal Hills, Sector 87, Faridabad - Haryana. In our society there are some street dogs who are very ferocious & dangerous. Today (12-Dec-2023) my daughter went out for a walk after ...
-
Sir gaon parasoli Valmiki mohalla ki sadke tuti hui ghri hai sadke talab ban chuki hai prdan v sachiAnuj / Social Complaint / September 7, 2023 / Muzaffarnagar / Uttar PradeshSir gaon parasoli tehsil budhana district muzaffarnagar uttar pradesh India valmiki mohalla me Pani se aana Jana durbhr ho gya hai sadke tuti hui ghri hai sadke talab ban chuki hai prdan v sachiv sahab se bar bar vinti karne ke baad bhi koi karvai na...
-
Complaint against street dogsSanyukta Sharma / Social Complaint / September 4, 2023 / Faridabad / HaryanaI want to complaint against two street dogs as they are really dangerous as we are doing commercial work they irritate bark at us regularly they even attack on my and my students too please remove them from here I am facing so much issue because of t...
-
After 20/30 mins of movie started , the AC shutdownK Y BHASKARA RAO / Social Complaint / September 1, 2023 / Visakhapatnam / Andhra PradeshMaintenance of AC in Sarat theatre in Visakhapatnam is not at all good... After 30 mins of mv started ac off
-
Overflow in Hindon River Near Asalatpur and Khareda Again due to Garbage near City ForestSyed Afzal Husain / Social Complaint / August 2, 2023 / Ghaziabad / Uttar PradeshRespect Authorities, As #veryone is aware that citizen of Ghaziabad area Khadera Asalatpur etc have struggled with Flood Situation a week back. Now again Water Level of Hindon River have started overflowing with its boundaries and started to come in ...
Service issue | Complaint | Query | Feedback | Suggestion | Reply