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SnapDeal.com is not returning its Fake mobile battery

Complain ID : CCN016454   41   Complaint's Reply

Shopping Complaint Complaint Date: March 12, 2016
  • State :  Delhi
  • City :  New Delhi
  • Address: 3064, NEW MIG,Bhel,hyderabad
Hi sir,
I have bought a samsung mobile battery
Order ID: 12144519932 from snapdeal.It was written in website that battery is original and has manufacturer warranty. I got a battery whose box is tampered and battery was also a fake , when I complained snapdeal about this they told me to go and check at samsung service center and check my battery and ask
samsung personnel to write on paper that battery is fake.

When I went to Samsung service center they told battery is fake and has no warranty , when I asked them to write on paper they refused.

Now when I sent the same information to snapdeal they are telling they will not Refund/Replace until they get written paper from service center.

I went one time to service center wasting my time and money, I did not get any compensation for that. How many times I will run to service centers .
Please help me.
Irfan
9000066406

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    Dear Customer,

    Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

    Regards,
    Team Snapdeal

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