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Fraudulent handling of replacement of shoes, Luxury Junction, A-404 Padam Arcade

Complain ID : CCN029337   24  

Shopping Complaint Complaint Date: May 28, 2018
Modified date: June 1, 2018
  • State :  Rajasthan
  • City :  Udaipur
  • Address: A, 103 Arihant Apartments Bedla Badgaon Link Road Udaipur Rajasthan
I ordered two shoes from Luxury Junction on 28th April 2018 and I received the shoes on 5th May 2018 and one of the shoes received was different from what was shown in the photographs. So on the same day I wanted a replacement and the person at the company you'll have to courier back the shoes and we'll give you a replacement. On 8th May 2018 I couriered the shoes and they were recieved by the company on 16th by the account of the courier service and on 18th by the account of the company itself. After numerous calls and messages the company still hasn't replied properly and isn't sending back a replacement it's been a whole month from the date of order and atleast 10 days since the shoes were received. Kindly pay attention to my complaint.
Complaint Against : Luxury Junction, A-404 Padam Arcade near Handloom House behind Nanpura Police Chowki, Surat, 395001

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