Xiaomi India Delay in replacment of damaged product received from Mi website
Complain ID : CCN022063 23
NGO Complaint
Complaint Date: August 23, 2016
Modified date: August 27, 2016
Ordered Xiaomi Redme note 3 from Mi website & Received damaged product, tried their toll free no. so many times but not connected and support mail id inbox was full and not working.
Next day Chat Customer Support executive had taken all the snapshot of Outside box and cracked mobile and taken the replacement request. he told me that you will soon get a call from our team & the product will be picked up from my address within 48 hours.
But still i didn't get any call, not received any message or mail of complaint registered..
How would i will get to know that my replacement request has been registered.??
Kindly check it and do the replacement as soon as possible..
-Rajesh Kumar Singh
Order number: 5160817398381687
Mobile: 9810330555
Reference # 160822-005988
Next day Chat Customer Support executive had taken all the snapshot of Outside box and cracked mobile and taken the replacement request. he told me that you will soon get a call from our team & the product will be picked up from my address within 48 hours.
But still i didn't get any call, not received any message or mail of complaint registered..
How would i will get to know that my replacement request has been registered.??
Kindly check it and do the replacement as soon as possible..
-Rajesh Kumar Singh
Order number: 5160817398381687
Mobile: 9810330555
Reference # 160822-005988
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