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Received Damaged Handset of Xiaomi Redmi Note 3, 32 GB Gold

Complain ID : CCN021457   20  

NGO Complaint Complaint Date: July 30, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: B46 Amizara Apts, Mamlatdarwadi No.6, Malad West
On 23/7/16 I received my above ordered phone,purchased directly from company's website.On opening the package I found that the handset screen was damaged.Immediately I lodged a complain with their customer care & also through email.After repeating both of the same procedures till today, I am unable to get my handset replaced from them.They are just making false assurances.For your reference please refer the attachment which was mailed to them too.( Image not loading)Kindly help. Regards

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