FREQUENT VISIT TO THE SERVICE CENTRE FOR THE SAME PROBLEM IN THE MOBILE
Complain ID : CC14681 56
I HAVE SUBMITTED THE MOBILE HANDSET ON 05.09.2015 AND 11.09.2015 i.e. FOR THE TWO TIMES WITH THE SERVICE REQUEST NO. 30101371F90141 FOR THE SAME PROBLEM FOR THE REPAIR OF CAMERA & REDUCED BATTERY BACKUP IN THE AUTHORISED SERVICE CENTRE OF SPICE WITHIN THE WARRANTY PERIOD OF ONE YEAR(DATE OF PURCHASE-24.03.2015) AND ON EVERY TIME IT WAS SEND TO THE ADVANCE REPAIR CENTRE OF THE COMPANY. THEY HAVE RETURNED BACK MY MOBILE ON 19.09.2015 at 05:17 P.M. BUT THE SAME PROBLEM WAS EXISTING IN THE MOBILE. AGAIN THEY ARE SAYING TO SUBMIT THE MOBILE FOR THE REPAIR TO THE SEVICE CENTRE AND IT WILL TAKE 21 DAYS MINIMUM TIME AGAIN FOR THE REPAIR. BUT I AM REQUESTING THAT IT MAY EITHER BE REPLACED OR REPAIR AT THE SERVICE CENTRE ONLY ON THE SAME DAY AS BECAUSE I AM FULLY DEPENDENT ON MY MOBILE FOR THE DAILY ACTIVITIES OF MY OFFICE AND ASSOCIATION. FOR THIS MY ADVOCATE SH. RAKESH KUMAR(GUPTA) HAS ALSO SEND THE NOTICE OF 15 DAYS TO THE MANAGING DIRECTOR OF THE COMPANY TO SETTLE THE ISSUE ON 13.09.2015. BUT STILL COULD NOT RECEIVED ANY REPLY FROM THE COMPANY. THEY ARE JUST PASSING THE WARRANTY PERIOD OF ONE YEAR.
Related complaints
-
More than 3 month gone in micromax mobile phone of my mobile phoneprahalad kumar shaw / NGO Complaint / October 29, 2015 / New Delhi / Delhisir i am prahalad kumar shaw cont. no is 8100601818. my micromax mobile phone was given in micromax service centre in kolkata on 15/07/15. i went after one month for taking phone as he told me to collect one month later.i collected the phone but phon... -
Phone battery get discharge very soon ( Karbonn Titanium MACHFIVE)Pradeep Kedee / NGO Complaint / September 9, 2015 / Panchkula / DelhiSir, My Name is Pradeep Kedee , I purchased Karbonn Titanium MACHFIVE from Amazone vide bill no.HR-DEL1-155022891-50269 Dated : 01/09/2015. Sold by Seven Star Infosystem, Unit No.1, Khewat/Khata No. 373/400 Mustilrue No. 31,Village Taoru,Tehsil Taoru...
-
I CANNOT USE ANY OTHER SIM ON HUAWEISURESH KUMAR / NGO Complaint / August 5, 2015 / / DelhiMY HUAWEI MOBILE, I CANNOT USE ANY OTHER SIME, AND THE SAME HAS BROUT FROM SINGAPORE AND NETWORK PROVIDER IS M1. CAN I UNLOCK THE SIM NETWORK SURESH KUMAR KOLLAM 9562840494
-
My Motorola phone is lockparamjit singh / NGO Complaint / June 25, 2015 / New Delhi / DelhiMotorola mobile phone lock and not a touch screen,
-
Problem of Hanging in my Xolo Phoneprakash.v / NGO Complaint / June 25, 2015 / New Delhi / Delhidownload application play store not supporting, set hanging problem in my Xolo,
-
Touch Problem in i ballsai krishna / NGO Complaint / June 25, 2015 / New Delhi / Delhii ball touch to be replaced(i want new touch , i am in janga reddy gudem ) if possible please call back me ph no 9550863372
Service issue | Complaint | Query | Feedback | Suggestion | Reply