Faulty Smart Phone supply by ACER
Complain ID : CCN016961 27
NGO Complaint
Complaint Date: April 2, 2016
- State : West Bengal
- City : Dumdum
- Address: 69, MANDIR ROAD, DUM DUM CANTT. KOLKATA
Hi,
I have purchased one Acer Z630S from Flipkart in the month of Dec’15, This was running since then. Suddenly on 19.03.16 night, My H/S started vibrating with heavy mechanical noise. I restarted the H/S several times but still that problem persist. ultimately I rushed to Acer's service centre on 21.03.16 for repairment. My H/S deposited at HCL, authorized Service centre of Acer with Complain ID# 1718983I. I requested the service engineer to replace this H/S, but he replied he can only replace the faulty part from H/S.
Now, Today is 02.04.16, still I don't get any H/S either in repaired or fresh mode. I have contacted Service centre many times(033-44026290) but they could not give any positive feed back also sent several mails to Acer's support team but still not get any solution.
In this regards, I need your support so that my issue get resolve at earliest.
I have purchased one Acer Z630S from Flipkart in the month of Dec’15, This was running since then. Suddenly on 19.03.16 night, My H/S started vibrating with heavy mechanical noise. I restarted the H/S several times but still that problem persist. ultimately I rushed to Acer's service centre on 21.03.16 for repairment. My H/S deposited at HCL, authorized Service centre of Acer with Complain ID# 1718983I. I requested the service engineer to replace this H/S, but he replied he can only replace the faulty part from H/S.
Now, Today is 02.04.16, still I don't get any H/S either in repaired or fresh mode. I have contacted Service centre many times(033-44026290) but they could not give any positive feed back also sent several mails to Acer's support team but still not get any solution.
In this regards, I need your support so that my issue get resolve at earliest.
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