Moto G3 got Burnt while charging yet no help from service centre or Motorola customer care
Complain ID : CCN021492 37
Mobile Complaint
Complaint Date: August 1, 2016
- State : Madhya Pradesh
- City : Indore
- Address: C/O Ramesh Kokane
I have purchased a motog3 phone through Amazon worth 9999/- on 31st of March 2016. It got Burnt a month ago while charging. I went to service centre they denied warranty as well as denied to give this in written. They told me that repairs will cost 10000/- . I called Amazon regarding this and they offered me help by replacing it but only if Motorola gives in writing that it can't be dealt under warranty. But moto service centres are denying. I called customer support no. Of Motorola 18001022344 firstly they denied any help and asked me to visit service centre I told them the reply I got from service centre so they asked me to call customer care after reaching the service centre and let them talk to the service centre. I did the same but then customer care asked me to leave the centre and promised a help online and asked me to send my phone's pictures and invoice to them. I did the same but then through mail they again asked me to visit the nearest service centre. I need real help as this is not only service issue but mental harassment as well.
Related complaints
-
SIM CARD NOT WORKING AND STILL CHARGED FOR SERVICE AND NOT ISSUING REFUNDRAJEEV / Mobile Complaint November 8, 2023 / Visakhapatnam / Andhra PradeshI AM RAJEEV KUMAR COMPLAINING ON BEHALF OF THREE FOREIGNERS. HERE IS MY ISSUE 1. REFER TO JIO SIM CARD ORDER ID NO0000TATYG3, NO0000TAXIHI AND NO0000T...
-
Vivox60pro display lines problemSagar baghel / Mobile Complaint October 2, 2023 / Kirandul / ChhattisgarhVivox60pro display lines problem please resolved Contact me my number 9109801333
-
My Redmi 10 Smartphone was Blasted and the company is demanding more moneyRaktim Mandal / Mobile Complaint September 3, 2023 / Katwa / West BengalOn 26th August my smartphone Redmi 10 was blast and I was told to visit the service centre and then I gave my phone to them. In that blast my right ha...
-
App is not working on my cellJagdish Mansata / Mobile Complaint August 24, 2023 / Narsimhapur / Madhya PradeshHave done all good possibility to run the app but have difficulty in loging it. Till now it was work8ng very well
-
App is not working on my cellJagdish Mansata / Mobile Complaint August 24, 2023 / Narsimhapur / Madhya PradeshHave done all good possibility to run the app but have difficulty in loging it. Till now it was work8ng very well
-
My new mobile tecno spark 10 mobile network problemAMARJEET / Mobile Complaint August 19, 2023 / Dhariwal / PunjabHello sir New mobile purchase Tecno spark 10 good quality display camera But very bad network system this phone. I am journey Katra Jammu and Kashmir ...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply