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Complain about my samsung j7 prime mobile blast brought phone from vijay sales on 8/1/2017 date

Complain ID : CCN026656   28   Complaint's Reply

Mobile Complaint Complaint Date: July 3, 2017
Modified date: July 4, 2017
  • State :  Gujarat
  • City :  Ahmedabad
  • Address: Block No 91/4 Adarsh Gali , Thakkar Bapa Nagar , Ahmedabad. 3
hello sir/madam i have brought smasung j7 prime phone from vijay sales on 8/1/2017 date .Phone number is 35471/08/187115/5 .my mobile phone blast during charging .i have visited your samsung service centre on 23 june and received my phone today .. for last 12 days they just saying me that we have send the email to samsung company and waiting for they replay and today i got a call from service centre and they said that samsung company do not give us a permission to repair your mobile phone under warranty. bill no or (job sheet no) is 4239227395. may i know why not repaired my phone ? smasung is well brand company how they rejected my phone under warranty . sir this is not a my fault it is company fault so why customer pay every think . please dear repair my mobile phone which is under warranty another i will go to consumer court ...
Complaint Against : samsung

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