DEFECTIVE VEHICLE DELIVERRED BY MAHINDRA DEALER, Mahindra Scorpio S6+
Complain ID : CC22074 119
Magazine Complaint
Complaint Date : August 23, 2016
That on 29.03.2015, I have purchased one Mahindra Scorpio S6+ bearing its registration No. DL10CT 1731, from your showroom i.e. Sri Durga Automobiles, for a total sale consideration of Rs. 12,10,000/- plus other accessories cost.That after purchasing the said vehicle I have found several defects in the above mentioned vehicle from the very first day, which are as under:-
(a) Rusting problem is various parts of the vehicle
(b) Abnormal noise in the engine compartment
(c) Steering wheel is making some abnormal noise.
(d) Left side pulling of Scorpio while applying brakes.
(e) Left side rear door power window is having some problemThat the said car had to be sent back to the service centre within a fortnight of its delivery, when the vehicle had clocked less than 500 Kms, as it developed rusting on the main chasis, engine malfunction, electrical failures, abnormal voice in cabin and brakes malfunction errors. To the utter disgust to myself, the said vehicle had problems with the gap between trims inside the doors. Is it the quality that your company vouches for and is recognized globally.It is pertinent to state that the said vehicle is having the rusting problem since the date of delivery and number of times ,I have raised this issue of rusting on several body parts of the vehicle like Main Chasis, Bonnet ,Doors, etc and the workshop has also admitted the same and done the rectification job like replacement of the body parts ,etc of the same.However the said problems persisted to the utter dismay of myself and within two weeks the car had more engine malfuctioning and there was excessive smoke & abnormal voice coming out of the vehicle. The vehicle was giving horrendous mileage of 7km/litre.Moreover after fixing initial problems I was assured from your part that this has never happened before in a new vehicle and promised that the said vehicle is road worthy and won’t trouble me in the future. However, to the utter shock and surprise in July, 2015, when the vehicle had clocked just 4000 Kms appx, the said vehicle developed low pick-up & engine malfunctioning problems again, whereby there was a liquid spill underneath the car even when the car came to a standstill position
(a) Rusting problem is various parts of the vehicle
(b) Abnormal noise in the engine compartment
(c) Steering wheel is making some abnormal noise.
(d) Left side pulling of Scorpio while applying brakes.
(e) Left side rear door power window is having some problemThat the said car had to be sent back to the service centre within a fortnight of its delivery, when the vehicle had clocked less than 500 Kms, as it developed rusting on the main chasis, engine malfunction, electrical failures, abnormal voice in cabin and brakes malfunction errors. To the utter disgust to myself, the said vehicle had problems with the gap between trims inside the doors. Is it the quality that your company vouches for and is recognized globally.It is pertinent to state that the said vehicle is having the rusting problem since the date of delivery and number of times ,I have raised this issue of rusting on several body parts of the vehicle like Main Chasis, Bonnet ,Doors, etc and the workshop has also admitted the same and done the rectification job like replacement of the body parts ,etc of the same.However the said problems persisted to the utter dismay of myself and within two weeks the car had more engine malfuctioning and there was excessive smoke & abnormal voice coming out of the vehicle. The vehicle was giving horrendous mileage of 7km/litre.Moreover after fixing initial problems I was assured from your part that this has never happened before in a new vehicle and promised that the said vehicle is road worthy and won’t trouble me in the future. However, to the utter shock and surprise in July, 2015, when the vehicle had clocked just 4000 Kms appx, the said vehicle developed low pick-up & engine malfunctioning problems again, whereby there was a liquid spill underneath the car even when the car came to a standstill position
Related complaints
-
Non Registration of New Skoda Rapid by Dealer Moti Nagar New DelhiPuneet Kumar Sharma / Magazine Complaint / July 21, 2016 / New Delhi / DelhiI Purchased Skoda Rapid 1.5 TDI Ambition diesel model on 10th March 2016 in my wife's name (on SBI car loan) from fahreinheit automobile pvt ltd moti nagar new delhi after the completion of all the formalities. More than Four months have passed by bu... -
Persistent Delay of 4 Months in Delivery of CarAmit Kumar / Magazine Complaint / May 10, 2016 / South West Delhi / DelhiReg: Persistent Delay of 4 Months in Delivery of Car by Bagga Link:Suspected Black Marketing by the Dealer of Maruti Suzuki India Ltd. Sir, I have booked Maruti Suzuki car model Baleno Delta(P) at Bagga Link Motors on 06-01-2016 only after being assu...
-
Defective car has been soldGopal Goel / Magazine Complaint / May 6, 2016 / South West Delhi / DelhiI have purchased Maruti Swift Dezire VXI car from TR Sawhany Motors Delhi on 02.10.14. After using the car, I have observed that car sold to me have defected clutch plate. I told that to dealer and TR Sawhany executive called me to know about the def...
-
Fraud selling of Honda Amaze 1.5 VX MT from kanpur city (Pushp Honda)Brijesh Agarwal / Magazine Complaint / April 24, 2016 / North West Delhi / DelhiI purchased Honda Amaze 1.5 VX MT from kanpur city (Pushp Honda), company sold Demo car to me by saying that it only run 5500 KM however at time I claim warranty on AC part of the car within 40 days of purchase, I came to know that car has been sold ...
-
Non Delivery of Swift Dezire Car-Payment doneRUBIA MOTWANI / Magazine Complaint / April 22, 2016 / New Delhi / DelhiDear Sir/Madam I am Rubia Motwani W/O Deepak Kumar, I would like to bring your notice, that My husband (Deepak Kumar) book a Swift Dezire for taxi purpose on dated 17-Jan-2016 (Booking Amount –Rs 5000/- Booking No- sob: 15005890) from Krish Auto Moto...
-
Cheating in the name of Insurance ClaimArul John Bosco / Magazine Complaint / February 12, 2016 / New Delhi / DelhiI recently had given my car for service due to flooding to ABT Maruti Services, Guindy. The total expense came as 27,205/- for spares and 13,276/- for labour. I was charged 12,000/- for the spares as partial settlement as my car is around 2.5 yrs old...
Service issue | Complaint | Query | Feedback | Suggestion | Reply