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Icici lombard claim not received for bike lost on 23/9/17

Complain ID : CCN032864   20  

Insurance Complaint Complaint Date: July 4, 2019
Modified date: October 4, 2019
my bike RJ27 SS 1064 was lost on 23/9/17 at Gambhoi village, himatnagar(GuJRAT).Claim was filed against ICICI lombard. claim no was MOT07102315.
after providing original documents by post whose slip is attached, received and found OK bysurveyor dinesh mohil.
this were forwarded into depratment of ICICI but there from thereon documents went missing as per MR. MUDIT TIWARI. we talked to him several times and he is asking to reproduce original documents again.
I am ready to provide Xerox of those.
I had mailed 2 times-customersupport@icicilombard.com

But my problem is unsolved.
Please help
Complaint Against : Icici lombard

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