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Complaint regarding claim for accidental damage insurance policy of car from Royal Sundram

Complain ID : CCN021572   27  

Insurance Complaint Complaint Date: August 3, 2016
Modified date: August 3, 2016
  • State :  Rajasthan
  • City :  Jaipur
  • Address: 57, Sanjay Colony, RPA Road, Panipech, Jaipur
I have an insurance policy of car from Royal Sundram through Maruti Insurance (Policy No.MOP3751321). When my car's right side quarter and doors got damaged on 26.06.2016 by a bus on red light then I went to service centre of K.P. Automotive, Civil Lines, Jaipur and asked for damage repair, then service advisor asked for survey by surveyor of Royal sundram. Surveyor was not ready for claim of full damage. He asked that some damages are old and new damages with old damage can not be claimed. Then is written an email to maruti insurance, but they have not done anything till now and have not answered by email.

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