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Prepaid Order not delivered from past 22 days Jabong.com online website

Complain ID : CCN022047   20  

Criminal Complaint Complaint Date: August 22, 2016
Modified date: August 27, 2016
ORDER ID 160731265166227 Placed on Sun, 31st Jul'16 at 12:51pm on Jabong is not yet delivered. No response of my calls/mails from their end.
How to get refund of my order.Amount is 526.

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