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Delivered Non-Veg food for Veg order

Complain ID : CCN036120   39  

Consumer Rights Complaint Date: September 9, 2023
I went to watch a movie ‘Jawan’ at Royal Meenakshi Mall yesterday for a schedule at 6:45 at Audi 1. I ordered veg momos and the person who took the order said it will take 15-20 mins and hence we asked it to be delivered to our seats. Momos was delivered to us after the movie commenced and hence it being dark we didn’t know it was non-veg. It did taste different but we wouldn’t have ever thought it could be non-veg as we are pure vegetarians. The person who delivered came to us and said that he delivered non-veg to us and said “is it ok?” He asked if that’s ok 3 times despite we saying how is it ok to give non-veg to a vegetarian order. This is against our belief system and unethical. These people need to be sued.
Complaint Against : Cinepolis - Royal Meenakshi Mall

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