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Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Money is not refunded by make my trip

Complain ID : CCN018145   18   Complaint's Reply

Consumer Court Complaint Date: May 9, 2016
Booking ID:IN1602B9S166169,cancellation date 26/02/2016,by PNB credit card

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    Refund by MakeMyTripCare:

    (4 of 5)

    Dear Mr. CHATTERJEE,

    At the outset, we sincerely apologize for the unpleasant instance and delay in response from our side. Further in reference to your complaint, please be noted that we have already refunded INR 10,282.00/- on 12th May with RRN#613320386855 as same would have been reflected in your respective mode of payment till now. Hence based on this fact we would request you to kindly cross check with your bank now. We thank you for contacting us.

    Assuring you best of our services.

    Team-MakeMyTrip Care

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