Faulty redmi phone under warranty not repaired or replaced
Complain ID : CCN035339 18
Consumer Court
Complaint Date: September 14, 2022
- State : Kerala
- City : Malappuram
- Address: Karmanjali House,pallor Post ,malappuram
Honorable court
I have bought a Redmi note 11 pro plus -5g,6gb &8gb on 7.5.2022 through Amazon company.After using handset for hardly 2 months,phone wasn't switching on or gone dead.I took the phone to service center at Calicut,MA complex,Calicut-673002.Emi no is860041054358430,Invoice no.CJB1-68661.After 2Days service centre informed that handset had display problem and display to be charged. So I requested him to take up with Co. F for replacement of the same. Then they informed that the display is gone due to water related damage and cannot be covered in warranty and new display replacement to be borne by me which would cost me 7500/-and there is no guarantee for the display after the repair.I am karunakaran kp ,age 73 years old.i have never used phone which can cause water damage to display,because it has hot silico case and I'm very cautiously using it.They are denyingmy claim of replacement of handset for silly reason.
I have bought a Redmi note 11 pro plus -5g,6gb &8gb on 7.5.2022 through Amazon company.After using handset for hardly 2 months,phone wasn't switching on or gone dead.I took the phone to service center at Calicut,MA complex,Calicut-673002.Emi no is860041054358430,Invoice no.CJB1-68661.After 2Days service centre informed that handset had display problem and display to be charged. So I requested him to take up with Co. F for replacement of the same. Then they informed that the display is gone due to water related damage and cannot be covered in warranty and new display replacement to be borne by me which would cost me 7500/-and there is no guarantee for the display after the repair.I am karunakaran kp ,age 73 years old.i have never used phone which can cause water damage to display,because it has hot silico case and I'm very cautiously using it.They are denyingmy claim of replacement of handset for silly reason.
Related complaints
-
Money Cheating by Promising a Business Loan, Star Business Solutions Pvt Ltd, Udaipur, RajasthanRajeevan Moothal / Consumer Court August 20, 2019 / Kasaragod / KeralaRajeevan Moothal, Near Petrol Pump, Karuvacherry, Nileshwar P.O., Kasaragod Disitrict, Kerala. PIN:671314. Mobile: 9207345210 20th August 2019. Presid...
-
Dish tv not getting channells even i paidnicole kenzy / Consumer Court May 13, 2019 / Kannur / Keralasince one month back i given complaint and after that 4 to five time complaint given from company side some one say will send you technician and he wi...
-
Not delevered my order complain to pynkvilla.com ,chintan mehtaAzmal kalapura / Consumer Court February 7, 2019 / Kasaragod / KeralaI have ordered football stud of price 1999 and i paid through my atm card i thought they are giving us tracking ID and all details . I came to know th...
-
Cheating and looting, Got cancelled by zomato age t and lied about it! They Didn't even get the refuShahiz Husain / Consumer Court October 8, 2018 / Cochin / KeralaOrder number: 1427611933 Got cancelled by zomato age t and lied about it! They Didn't even get the refund for it!! All they do is to try framing the c...
-
Order kurta got cheap quality cloth - Tehali.comAnjali Gopinath / Consumer Court April 14, 2018 / Thrissur / KeralaRespected Sir, I am Anjali Gopinath from Thrissur .I have purchased kurta from Tehali.com online shopping site from the seller KTS 69 Sukan Point Near...
-
Consumer complain for poor quality Microsoft phones and servicesCIBIN GEORGE MATHEWS / Consumer Court June 28, 2016 / Kollam / KeralaOn 29/06/2015 i bought two Microsoft 532 dual sim phones from an authorized showroom. Before it turns one year both the phones become complaint. when ...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply