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system recovery not display

Complain ID : CCN0536   20  

Complaint Board Complaint Date: October 2, 2014
Modified date: October 2, 2014
  • State :  Maharashtra
  • City :  Thane
  • Address: Shop No.6 Basement, Navneet Bharat Co.op.hsg. Soc., Near Excellence Motor Driving School,
i have purchase G500s laptop on june 2014 After one month i have upgrade it to window 8.1 . now it is not working properly so i press novo button for factory setting but system recovery screen not display please replay me in my email ID

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