Snapdeal does not resolve faulty product issue, product manufacturer denies warranty
Complain ID : CC16462 64 Complaint's Reply
Complaint Board
Complaint Date : March 13, 2016
I have bought a pair of car speakers (JBL CXS697) from snapdeal.com on the 22 of December 2015, which stopped working properly around the 20th of February 2016. A complain regarding the same was placed on the 22 February 2016
When contacted JBL authorized service center for car speakers in Bangalore, they have denied on the warranty of my product since the distributor who shipped the product to me was not listed as per JBL's records
While my run around is on a trial for 3weeks now and none of them, snapdeal.com or JBL is working to fix my issue
I am in a dialema if snapdeal has sent me a geniune product to me, since they always keep saying faithful words when I call there service desk and do not reachout with solution except sending the 7 days trial policy
This a huge cheat and complete loss of trust and money to me, I request for help on the same
Regards,
Rajkumar
Plot no: 49&50,D-104
Sai Ram Residency, Laxmipuri colony
Sainikpuri, Secunderabad
Telangana state, India
Phone: 9885179021
When contacted JBL authorized service center for car speakers in Bangalore, they have denied on the warranty of my product since the distributor who shipped the product to me was not listed as per JBL's records
While my run around is on a trial for 3weeks now and none of them, snapdeal.com or JBL is working to fix my issue
I am in a dialema if snapdeal has sent me a geniune product to me, since they always keep saying faithful words when I call there service desk and do not reachout with solution except sending the 7 days trial policy
This a huge cheat and complete loss of trust and money to me, I request for help on the same
Regards,
Rajkumar
Plot no: 49&50,D-104
Sai Ram Residency, Laxmipuri colony
Sainikpuri, Secunderabad
Telangana state, India
Phone: 9885179021
Related complaints
-
lenevo keypad is damage in newcphoneravi nath / Complaint Board / March 11, 2016 / New Delhi / Delhilast,I buy the lenevo mobile phone.its service is not good.service center is not able in the city.I am facing many prblm also staff is not good.not helpful....regards Ravi nath -
Complain for Mobile warranty issuepradeep mhatre / Complaint Board / March 10, 2016 / Panvel / Delhinot given my under warranty mobile from last 3month
-
refund for snapdealshiv shambhu singh / Complaint Board / March 8, 2016 / Bangalore / Delhidear sir i call so many time for snapdeal regading my treadmill refund amount25199 and order id 12061450590 plase check and call thanks regards shiv shambhu singh 9980668154
-
ORDER CANCELLATION REFUND MONEYlove abrol / Complaint Board / February 29, 2016 / New Delhi / Delhisir muje 22-2-2016 ko fashion othon company ki taraf se call aya unho ne kha sir hum apni company ki promotion kr rhe hai aap humai site me jakr 4999/- ki shopping karo hum apko hundred % assure gift denge ..maine kha mere pass card me itne paise nhi...
-
Non refund of money of amount Rs. 9450 by MebelkartSaroj Kant Choudhary / Complaint Board / February 29, 2016 / New Delhi / DelhiI paid online for purchasing from e-site Mebelkart an amount of Rs. 9450 but yet to get refund as mentioned by Mebelkart. order ID1001503020 website: mebelkart.com phone:8067978888
-
PETROL PUMP CHEATINGJayesh Vira / Complaint Board / February 29, 2016 / New Delhi / DelhiMy Name Is Jayesh Chnadrakant Vira I will Fill petrol at HP Daulat Lalbaug I Will Tell him rs. 1000 to fill petrol, First he will fill only rs. 300 and continue to 300 to 700 only I will Complaint to HP also, But So so Responce. Please. Help Me. Mobi...
by Snapdeal:
(4 of 5)
Dear Rajkumar,
Thanks for reaching out to us. Kindly share your order id or complaint number with us at [email protected] so that our team may assist with your concern.
Regards,
Team Snapdeal
by Snapdeal:
(4 of 5)
Dear Customer,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [email protected] so that we may assist you further.
Regards,
Team Snapdeal
Service issue | Complaint | Query | Feedback | Suggestion | Reply