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Problem with Lenovo Idaepad Z580, model 20135 hinges

Complain ID : CCN010480   24  

Complaint Board Complaint Date: May 10, 2015
Modified date: May 10, 2015
I had purchased Lenov Ideapad Z580, model - 20135 on 05.11.2012 and under warrantee upto 03.11.2015. Offlate some serious problem with hinges joining key board & screen have cropped out due to which facing problem in opening / closing of the laptop. We had contacted the laptop at your Lenovo service centre at sector - 22, Noida (WIPRO INFOTECH) but they are saying that this would cost Rs 11500/- for rectification however my laptop is still under waarantee. Please look into the matter and resolve my problem as the laptop is still under warrantee.

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