not responding my mail

Complain ID : CC5707   61  

Complaint Board  Complaint Date : February 27, 2015
Sir
. i have take a recharge from mobikwik company. Recharge was unsuccessfully and my rupee's was Cut. I also. Send the mail in mobikwik company about my balance. Cut. But i have not meet any response at mobikwik
my balance was cut on dated on 10.02.2015. But i have not received my balance.
plz. Solved. My complain shortly.
. thanks.

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