Not received my order yet

Complain ID : CC7954   37  

Complaint Board  Complaint Date : April 3, 2015
I ordered a nargis red saree last 26th March 2015. I got a mail saying I'll get my product after 10 days and tracking details after 5 days. But I haven't received both. No further communication from craftsvilla also.
I need this for may 1 as I've a programme that day. Please let me know if I will get it or please refund the money back.

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