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Moto G 1st Gen doesn't boot up.

Complain ID : CCN012322   24  

Complaint Board Complaint Date: June 5, 2015
Modified date: June 5, 2015
Hi,
My Motorola 1st Gen doesn't boot up. It does start up when the power button is pressed. The Motorola animations and logo turns up all fine. But after that the screen goes blank. I tried recovery and factory rest, but it says boot failed. Please help in recovering my phone, it's urgent as I do not have any spare phone other than this.

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