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Ecom Express Custumer Care Complaint Number

Complain ID : CCN014244   37   Complaint's Reply

Complaint Board Complaint Date: November 3, 2015

Ecom Express Pvt. Ltd.


 


No. 14/12/2 Samalka Old Delhi-Gurgaon Road


New Delhi


New Delhi District


Delhi


India - 110037


 


Customer Care Phone Numbers and Contacts


 


Phone:


+91 11 3021 2000


+91 11 6659 8800

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    Service issue Return order was not picked up by Simranjeet Kaur:

    (1 of 5)

    Res Sir/Madam,
    I had made a return request on dated 22 august 2023 on naykaa and the replacement was approved on dated 23 august 2023, but the returned was not picked up and cancelled on dated 30 august 2023 without any reason and showing cancelled by the client while i didn’t cancelled my return request and on telephonically the delivery boy want to pick this order from their Office Sirsa( pin code 125055). This order was delivered on the address provided by me then why delivery boy don’t want to pick this order from my address. Kindly it is requested to you to investigate this matter as soon as otherwise I incurred a loss of huge amount of rupees 1000/-. I have made again a return request today(31.08.2023). I hope that this time i will not be disappointed with your service.
    Thanking you,
    Yours’ faithfully
    Simranjeet Kaur

    Ecom express by Ramanpreet Singh:

    (0 of 5)

    Wrong product delivered

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