AC installation not done as per scheduled day, poor service - BlueStar AC company
Complain ID : CCN029398 55
Boss, Co-worker
Complaint Date: June 3, 2018
Modified date: August 21, 2018
- State : Delhi
- City : North West Delhi
- Address: Pocket- E/19
MY COMPLAINT NO : J1805315368
CROMA BILL NO:SLA050060065947
AC installation not done as per scheduled day, poor service
I am totally disappointed with your service, You people are not seeing at all customer satisfaction.
I called SO MANY time for last 4 days for A.C installation and which was schedule WITH IN 24 HOURS but no any response from YOUR SERVICE DEPARTMENT , I CALLED SO MANY TIMES UR CUSTOMER SERVICE DEPARTMENT but person denied for today installation. , is this way to schedule service??
Is this is a right way to support your customer???
LAST MORNING 410:45 PM i have spoken with YOUR senior escalation team PERSON and stated i can not give you any surety and he is helpless to solve this issue, is that customer service?? Is this my duty to do follow ups with everywhere..
This is totally disgusting your height of Ignorance with respect to customer. Please take action on priority
Please find below text which was i received from BLUESTAR COMPLAINT NO : J1806025066
Installation Scheduled: Installation for WINDOW AC 1.5 Ton 5 Star – White with CROMA BILL NO:SLA050060065947. MY COMPLAINT request number for the same is J1805315368 and will be done by 31ST MAY, 2018
customersupport@croma.com
customerservice@bluestarindia.com
Awaiting for your quick response
Regards.
CROMA BILL NO:SLA050060065947
AC installation not done as per scheduled day, poor service
I am totally disappointed with your service, You people are not seeing at all customer satisfaction.
I called SO MANY time for last 4 days for A.C installation and which was schedule WITH IN 24 HOURS but no any response from YOUR SERVICE DEPARTMENT , I CALLED SO MANY TIMES UR CUSTOMER SERVICE DEPARTMENT but person denied for today installation. , is this way to schedule service??
Is this is a right way to support your customer???
LAST MORNING 410:45 PM i have spoken with YOUR senior escalation team PERSON and stated i can not give you any surety and he is helpless to solve this issue, is that customer service?? Is this my duty to do follow ups with everywhere..
This is totally disgusting your height of Ignorance with respect to customer. Please take action on priority
Please find below text which was i received from BLUESTAR COMPLAINT NO : J1806025066
Installation Scheduled: Installation for WINDOW AC 1.5 Ton 5 Star – White with CROMA BILL NO:SLA050060065947. MY COMPLAINT request number for the same is J1805315368 and will be done by 31ST MAY, 2018
customersupport@croma.com
customerservice@bluestarindia.com
Awaiting for your quick response
Regards.
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