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Goibibo hotel booking Not refunded

Complain ID : CCN034161   25  

Booking Complaint Complaint Date: April 24, 2020
Sir/ma'am, I have booked a hotel through goibibo on 24 April booking id - HTL3D6G9JH .Rs 102217. On canacelation policy they mentioned full refund and it will credited to the source from where the money was received .
After cancaltion they are crediting the fund as Gocash .Where as as per policy it should been refunded to my card .please help to get my fund refunded .plz help
Complaint Against : Goibibo

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