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Useless CC of Axis... Flase payement success receipt

Complain ID : CCN023617   22  

Banks Complaint Complaint Date: January 30, 2017
Modified date: January 31, 2017
Useless customer care service by axis. Their CC person has put me on hold since last 20 mins. That CC girls was supposed to connect my call to her senior.
I have received false payment success not due to which now I have to bear extra 100 overhead. Axis bank is not ready to accept their mistake. I received message & mail regarding payment SUCCEESSFULL note. Now how on earth the payment has not received by desired entity!!!! And CC is not even answering the query properly. Useless

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