UNAUTHENTICATED ATM WITHDRAW OF MONEY “ out of of IDBI bank, Varachha
Complain ID : CCN031375 21
Banks Complaint
Complaint Date: January 16, 2019
Modified date: January 16, 2019
I herebyunder signed the existing customer of IDBI BANK, Varachha Branch for last 5 years required to say that unauthenticated ATM withdraw of money has been done out of my Current account as on dated 13/06/2017 and 14/06/2017. For this I have not received any OTP or Phone call from anyone at the time of withdraw of money & even I have not given my password to anyone. I have instant communicate (@1:04pm,14/06/17)with Divyaben Rana at customer service center of IDBI Bank at New Mumbai for block of my ATM card permanently with reference no.290/16726321 and She told me to Inform at your branch. Then urgently I have made complained application to the IDBI bank, Varachha branch, Surat.
After Reminder application of 2 &3 given on dated 20/09/2017, 27/10/2017 to IDBI bank, only first installment of Rs. 50000 has been credited to my bank account on dated 14/11/2017.After that I have also made reminder application number-4 through online customer grievance dated 20/11/2017 but till date no any reply in writing received from bank about refund status of balance amount of Rs.50,000.
After that I have given reminder application no.5 to IDBI bank for avail latest status of complain application and refund of balance amount of Rs.50000 to my current account as early as possible on dated 27/12/2017 and same day I have also send complaint application to CE&PC,RBI through registered post. After that I have apply at CEPC, Ahemdabad and they have forward my complain at the Office of Banking Ombudsman, Reserve Bank of India, 4th Floor, La Gajjar Chambers, Ashram Road, Ahmedabad – 380009 and they have treat my application closed in their record.
After that I have request to G J RAJU SIR, LA Gajjar Chamber, Ashram Road, Ahmadabad and also give reminder 9 time.
But till date no any further action taken by IDBI Bank for refund. So, please I heartily request you sir to accept my complain and do action for refund of balance amount of Rs.50,000/-.
After Reminder application of 2 &3 given on dated 20/09/2017, 27/10/2017 to IDBI bank, only first installment of Rs. 50000 has been credited to my bank account on dated 14/11/2017.After that I have also made reminder application number-4 through online customer grievance dated 20/11/2017 but till date no any reply in writing received from bank about refund status of balance amount of Rs.50,000.
After that I have given reminder application no.5 to IDBI bank for avail latest status of complain application and refund of balance amount of Rs.50000 to my current account as early as possible on dated 27/12/2017 and same day I have also send complaint application to CE&PC,RBI through registered post. After that I have apply at CEPC, Ahemdabad and they have forward my complain at the Office of Banking Ombudsman, Reserve Bank of India, 4th Floor, La Gajjar Chambers, Ashram Road, Ahmedabad – 380009 and they have treat my application closed in their record.
After that I have request to G J RAJU SIR, LA Gajjar Chamber, Ashram Road, Ahmadabad and also give reminder 9 time.
But till date no any further action taken by IDBI Bank for refund. So, please I heartily request you sir to accept my complain and do action for refund of balance amount of Rs.50,000/-.
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